MetroConnects accepts credit card payments for permits. After your permit is completed, you will be notified by email when MetroConnects is ready to accept payment. After your payment is received a copy of the permit will be emailed to you. Cash in the exact amount of the permit and checks are still accepted.
** Please note beginning July 1, 2021, the price for Single Family Residential Use Permits is $950. A sewer cleanout also will be required at the connection.
MetroConnects will issue no transfers or refunds for purchased sanitary sewer permits.
Any tap or connection made to Metro sewer lines or manholes without a permit is an illegal tap. Upon discovery of an illegal tap, MetroConnects will contact the property owner and allow them 14 calendar days to obtain the appropriate permits and pay the required fees. In addition to a $500 fine, the property owner will be required to reimburse MetroConnects for all costs associated with repairs (plus a 15% administration fee) to correct any deficiencies caused by the illegal connection. Line cleaning and CCTV inspection costs will also be charged to the property owner. MetroConnects shall not maintain service laterals that are not installed per Metro requirements. Failure to comply with Metro requirements may result in the termination of the sewer service. Any licensed contractor or plumber who installs an illegal tap shall be reported to the SC LLR and fined $500 by Metro.