How Can I Help

We can all become better stewards to safeguard the sewer system and protect the environment.

Stop the Clog!

One of the most important things that you can do to keep your sewer pipes clear is to properly dispose of fats, oils and greases, also known as FOG.

FOG can be harmful to the environment. If poured down the drain, FOG sticks to the inside of the sewer lines. and over time, this grease builds up and can create massive clogs which in turn lead to sewer backups and overflows. To learn more, visit

No Wipes Down the Pipes!

You can help us wipe out a huge sewer problem by making sure that wipes, rags, paper towels, and feminine hygiene products are placed in a trash receptacle, not the toilet.

While a product may say “flushable,” MetroConnects’ says wipes don’t belong down the pipes. While these wipes do eventually break down, they take a longer amount of time to do so when compared to toilet paper.

Other harmful items you shouldn’t flush:

  • paper towels
  • cleaning rags and household wipes
  • baby wipes
  • diapers
  • medical bandages
  • dental floss
  • feminine hygiene products
  • kitty litter
  • coffee grounds
  • eggshells
  • any remaining food on plates
  • cheese

Find more ideas on how you can help protect our environment, public health, and our water.

Report A Problem

If you ever see a lid off a manhole, unauthorized personnel tampering with a manhole, a tree down on a sewer line, or wastewater overflowing a manhole, please contact Metro at 864.277.4442.

In the event of a sanitary sewer overflow, do not allow children to play in or around wastewater flowing from the manhole.