Report a Sewer Problem

If you encounter sewer problems, call MetroConnects immediately at 864.277.4442.

As a MetroConnects customer, you receive 24/7 service in the event of a sewer problem. This service is provided as a part of the monthly sewer charges you pay on your water bill. When you call MetroConnects — day, night, weekend or holiday — our goal is to be there as quickly as possible to assess the problem.

Our maintenance crews will inspect the problem, and if it’s in our portion of the pipe, we will repair it at no cost to you. If the problem is in the privately-owned portion of the line, we will help you determine the next steps. Learn more about who is responsible for the sewer line.

What Metro considers an emergency:
If you consider it an emergency, Metro does, too! If you notice anything unusual about the operation of your sanitary system, call Metro’s line at 864.277.4442, available 24 hours a day, 7 days a week.

Should I call a plumber or Metro?
Always contact Metro first!

Contact numbers for other districts:

ReWa MAIN OFFICE (864) 299-4000
ReWa (ANSWERING SERVICE) (864) 299-4004
MAULDIN (864) 234-3491
FOUNTAIN INN (864) 409-3334
TRAVELERS REST (864) 834-9029
BEREA (864) 294-4848
PARKER (864) 467-4030
GANTT (864) 277-0421
SIMPSONVILLE (864) 967-9531
TAYLORS (864) 244-5596
WADE HAMPTON (864) 244-0390
MARIETTA FIRE & SEWER (864) 836-5694
PIEDMONT FIRE & SEWER (864) 845-7401
GREER (864) 848-5500
DHEC (864) 241-1090
GREENVILLE COUNTY (864) 467-7100
GREENVILLE WATER (864) 241-6000
UNITED UTILITIES (800) 367-4314