Sewer Emergency 24/7

Call 864-277-4442

FAQ’s

FAQ’s

Question:
How much does it cost to connect to the sewer system?
Answer:
The cost to obtain a residential permit from Metro is $648.00.  Please contact the office at 864-277-4442 for information on all other permits.

Question:
What do I have to do to connect to the sanitary sewer line?
Answer:
You must pay a new account fee to Renewable Water Resources (864.299.4000) and obtain a permit from Greenville County (864.467.7100).  If there is a 6-inch lateral already stubbed out for connection, the County will inspect the 4-inch lateral.  If you have to connect to the mainline, Metro will inspect the installation of the 6-inch lateral and the County will inspect the installation of the 4-inch lateral.  We will provide information to give to your plumber with the details for construction.  To connect, please call 864-277-4442.

Question:
What do maintenance signs on my road mean?  Smoke testing, line cleaning, rehabilitation projects, door hangers?
Answer:
See Door Hanger Page for info.

Question:
How do I request a sewer locate?
Answer:
Call 811 to request a utility locate, or you can contact Metro who will mark the locations of our sanitary sewer mains, force mains and lateral locations within the public right of way or our right of way.  We cannot provide location of private service laterals.  If you need a location marked, call 811 or contact Metro offices at 864-277-4442.

Question:
Do I need my sewer line inspected after I am connected to the system?
Answer:
If you are connecting to an existing lateral the County will inspect the connection.  The contact information for that inspection is provided by the County in their paperwork.

Directions to Metro:
See Location on our Location and Hours Page.

Directions to ReWa:
From I-85 South:  Take Exit 46, and continue to exit 46C Mauldin Rd. toward SC-291 North Pleasantburg Drive.  Turn left onto Mauldin Road.  ReWa will be on your left at 561 Mauldin Road.

Question:
There is a tree down over the sewer line, who do I need to call?
Answer:
If you see a fallen tree on a sanitary sewer line Right-of-Way please call the office at 864-277-4442.

Metro Connects

Contact

MetroConnects 120 Augusta Arbor Way Greenville, South Carolina 29605 864-277-4442 (t) 864-277-4272 (f) For Directions click HERE.